Hallowlamps Privacy Policy

Last Updated: August 13, 2026

Hallowlamps operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Hallowlamps is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

 

1. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. It does not include information that is collected anonymously or de-identified.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect and process:

• Contact Details: Name, billing address, shipping address, phone number, and email address.

• Financial Information: Credit card, debit card, and financial account numbers, transaction details, payment forms, and payment confirmations.

• Account Information: Username, password, security questions, preferences, and settings.

• Transaction Information: Items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, as well as past transaction history.

• Communications: Any information included when reaching out to us (e.g., customer support inquiries).

• Device Information: Browser type, network connection, IP address, and unique identifiers.

• Usage Information: Information regarding how and when you navigate or interact with our Services.

2. Personal Information Sources

We collect personal information from the following sources:

• Directly from You: When you create an account, make a purchase, or contact us.

• Automatically: Through cookies and similar tracking technologies when you browse or use our site.

• Service Providers: Third parties engaged to enable certain technologies or perform operations on our behalf.

• Partners & Third Parties: Marketing, advertising, and analytics partners.

3. How We Use Your Personal Information

Depending on your interactions with us, we use your personal information to:

• Provide, Tailor, & Improve Services: Process payments, fulfill orders, manage accounts, organize shipping, handle returns/exchanges, recommend products, and personalize your shopping experience.

• Marketing & Advertising: Send promotional communications via email, SMS, or mail, and show targeted ads on our website and third-party platforms based on your browsing activity.

• Security & Fraud Prevention: Authenticate accounts, process secure payments, detect and prevent fraudulent or malicious activities, and protect public safety.

• Communication: Provide customer service and maintain our ongoing business relationship.

• Legal Reasons: Comply with applicable legal obligations, enforce policies, and handle litigation or regulatory requests.

4. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes:

• Vendors & Service Providers: With Shopify and other third parties who perform operational services (IT, payment processing, analytics, customer support, shipping).

• Marketing Partners: To deliver tailored advertising. Our partners use this information according to their own privacy policies. You can opt out of targeted advertising [INSERT OPT-OUT LINK].

• Upon Your Direction: When you authorize us or consent to sharing (e.g., social media logins or direct shipping requirements).

• Affiliates: Within our corporate group.

• Business Transfers & Legal Obligations: In connection with mergers, acquisitions, bankruptcies, or to comply with law enforcement and court orders.

5. Relationship with Shopify

Our store is hosted on Shopify, which collects and processes personal information about your access to and use of the Services to improve its features.

Shopify may utilize personal information collected from your interactions with our store—alongside other merchants—to provide enhanced features and personalized services. In these scenarios, Shopify acts as a data controller.

• Learn more via the Shopify Consumer Privacy Policy.

• Exercise your rights regarding Shopify-processed data via the Shopify Privacy Portal.

6. Third-Party Websites and Links

Our site may contain links to third-party platforms. We are not responsible for the privacy, security, or accuracy of third-party websites. Information shared in public forums or social networks may be visible to other users. We encourage you to review the privacy policies of any third-party platform you visit.

7. Children's Data

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect or share personal information from individuals under 16 years of age. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request its deletion.

8. Security and Retention

Security Notice: While we employ robust safeguards, no security system is 100% impenetrable. We recommend avoiding unsecure channels when sending sensitive information.

How long we retain personal information depends on legal requirements, our need to maintain your account, fulfill contract terms, or resolve disputes.

9. Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

• Access / Know: Request access to personal data we hold about you.

• Delete: Request the deletion of your personal data.

• Correct: Request corrections to inaccurate personal data.

• Portability: Receive a copy of your personal data or request transfer to a third party.

• Opt-Out of Sale / Targeted Ads: Request to opt out of the "sale," "sharing," or processing of personal data for targeted advertising. You can exercise this right [INSERT OPT-OUT LINK].

• Global Privacy Control (GPC): We support GPC signals. If detected from your browser, we will automatically treat it as an opt-out request for targeted advertising on that device.

• Marketing Preferences: Unsubscribe from promotional emails at any time using the link at the bottom of our emails.

European Economic Area (EEA) & UK Residents

If you reside in the UK or EEA, you also have the following rights under GDPR:

• Object / Restrict: Ask us to stop or restrict processing your personal data.

• Withdraw Consent: Withdraw consent previously granted for processing.

To exercise any of these rights, please contact us using the details below. You will not face discrimination for exercising your privacy rights.

10. Complaints & International Transfers

• Complaints: If you have concerns about how we handle your data, please contact us. EEA residents may also lodge complaints with their local Data Protection Authority.

• International Transfers: We may store or process your data outside your home country. For transfers outside the EEA or UK, we rely on recognized transfer mechanisms such as European Commission Standard Contractual Clauses (SCCs).

11. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please reach out to us:

• Data Controller: Hallowlamps

• Email: hallowlamps@gmail.com

• Address: Giannitsa, 581 00 Giannitsa, Greece