Terms of service

Terms of Service

OVERVIEW

Welcome to Hallowlamps! The terms "we", "us", and "our" refer to Hallowlamps. Hallowlamps operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Hallowlamps is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.


 

SECTION 1 – ACCESS AND ACCOUNT


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.


 

To use the Services—including accessing or browsing our online stores or purchasing any of the products or services we offer—you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is correct, current, and complete, and that you have all rights necessary to provide this information.


 

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.


 

SECTION 2 – OUR PRODUCTS


We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ from how they appear on your screen due to your device settings, screen configurations, and display types.


 

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to how they are rendered on your screen.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Hallowlamps reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Hallowlamps confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as Hallowlamps may be unable to accommodate cancellation requests after an order is accepted. In the event that we decline, alter, or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at the time the order was placed.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.


 

SECTION 4 – PRICES AND BILLING


Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be specified in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.


 

Prices posted in our online store may differ from prices offered in physical stores or on third-party sites. From time to time, we may offer promotions that affect pricing and are governed by separate terms. If there is a conflict between promotion terms and these Terms, the promotion terms will govern.


 

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account details (including email address, credit card numbers, and expiration dates) so we can complete your transactions and contact you as needed.


 

You represent and warrant that:

  1. The credit card or payment information you provide is true, correct, and complete.

  2. You are duly authorized to use such payment method for the purchase.

  3. Charges incurred by you will be honored by your financial institution.

  4. You will pay charges incurred by you at the posted prices, including shipping, handling, and all applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you.


 

SECTION 6 – INTELLECTUAL PROPERTY

Our Services—including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and their selection and arrangement—are owned by Hallowlamps, its affiliates, or licensors and are protected by international copyright, trademark, patent, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material on our Services without our prior written consent.

Hallowlamps's names, logos, product and service names, designs, and slogans are trademarks of Hallowlamps or its affiliates. You must not use such trademarks without prior written permission. Shopify's name and logo are trademarks of Shopify. All other trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control over.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to third-party websites or services. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

We are not liable for any harm or damages related to your access to third-party websites, or your purchase or use of products, services, or resources on third-party websites. Please carefully review the third party's policies before engaging in any transaction. Complaints or claims regarding third-party products should be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Hallowlamps is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Hallowlamps.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Hallowlamps, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Hallowlamps.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify's Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve the platform. Information you submit to the Services will be transmitted to and shared with Shopify and third parties across international borders as needed.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.


 

We are under no obligation to:

  1. Maintain Feedback in confidence.

  2. Pay compensation for any Feedback.

  3. Respond to any Feedback.

You represent that your Feedback will not violate any third-party rights (including copyright, trademark, privacy, or personal rights) and will not contain libelous, unlawful, or obscene material, or software viruses/malware. You are solely responsible for the content and accuracy of any Feedback you make.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).


 

SECTION 13 – PROHIBITED USES


You may access and use the Services for lawful purposes only. You are strictly prohibited from using the site or its content:


 

  • For any unlawful, fraudulent, or malicious purpose.

  • To violate any international, federal, provincial, state, or local regulations and laws.

  • To infringe upon or violate our intellectual property rights or the rights of others.

  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate.

  • To transmit false or misleading information.

  • To upload or transmit viruses, malware, or malicious code.

  • To collect or track the personal information of others.

  • To spam, phish, pharm, or pretext.

  • To use automated tools, scraping, robots, spiders, or AI tools (such as agentic AI) to extract data or interact with the Services without express written authorization.

  • To interfere with, bypass, or circumvent security features or authorization protocols.

We reserve the right to suspend or terminate your account immediately if you violate any prohibited use rules.

SECTION 14 – AGENTS

  • 14.1 Scope: This section applies if you use, deploy, or enable an Agent (defined as software or automated services that act semi-autonomously or autonomously on your behalf) to interact with the Services.

  • 14.2 Identification: No Agent may access or interact with the Services unless it clearly identifies itself in accordance with Section 14.4.

  • 14.3 Technical Controls: We reserve the right to limit or block Agents using technical measures at our discretion.

  • 14.4 Requirements: Agents must:

    1. Explicitly identify as an Agent in all HTTP/HTTPS requests by including "Agent/[agent name]" in the user-agent string.

    2. Not conceal or obfuscate automated activity (e.g., by mimicking human interaction patterns or circumventing CAPTCHAs).

    3. Respond truthfully to queries or prompts testing whether interactions stem from a human or a computer.

    4. Not bypass or attempt to avoid any measures intended to restrict, control, or limit Agent access.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

All provisions that by their nature should survive termination shall survive (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law).

SECTION 16 – DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED BY HALLOWLAMPS, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT). WE DO NOT GUARANTEE THAT YOUR USE OF OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL HALLOWLAMPS, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR LICENSORS (OR THOSE OF SHOPIFY) BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS) ARISING FROM YOUR USE OF ANY OF THE SERVICES OR PRODUCTS PROCURED USING THE SERVICES.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Hallowlamps, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, and contractors from any losses, damages, liabilities, or claims (including reasonable attorneys' fees) arising out of:

  1. Your breach of these Terms of Service.

  2. Your violation of any law or the rights of a third party.

  3. Your access to and use of the Services.

SECTION 19 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. This determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us, superseding any prior or contemporaneous agreements, communications, and proposals (whether oral or written).

SECTION 21 – ASSIGNMENT

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Greece, and the competent courts located in Giannitsa, Greece shall have exclusive jurisdiction over any dispute arising under or in connection with these Terms.

SECTION 23 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. Continued use of or access to our Services following any changes constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hallowlamps@gmail.com.

Hallowlamps

  • Email: hallowlamps@gmail.com